How to Print a Report From an Avaya Phone

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    • 1). Log into the CDR server application with your username and password and click the "OK" box to continue.

    • 2). Click the reports tab and select "Extension" for the type. Scroll through the entries and click an extension or type in the extension number you want to create the report for. Click the "Print Report" box.

    • 3). Type in the dates when you want the report to begin and end inside the time boxes of the report request form. Select the output format you want to use. The options for the output are screen, printer or file. Some versions have an option to send the report via email.

    • 4). Select "Screen" and click the print box to get the report to display on your monitor. Select "Printer" and enter the printer name in the "Printer" box to send the file to a network or local printer. Select "File" and enter the path and file name of the location where you want to save the report.

    • 5). Examine the report for unusual calling patterns and research as necessary.

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