The very first, and most essential thing to look around for when selecting a cleaner should be to check if they feature a customer service policy. The cleaning industry suffers from a substantial rate in turnover and plenty of companies usually do not end up meeting expectations. A customer service guarantee will secure your company against the bad companies reducing the danger affiliated with switching to a different cleaning company.
Next, decide if they could supply a set of personal references from companies they are dealing with for a minimum of 24 months. Cleaning companies are infamous for doing a great job within the first 3-4 months and letting their service worsen proceeding that. Aside from that, you must pick a cleaner that you can rely on with your valuable equipment and business information. Be certain to request telephone numbers or email addresses and call their references yourself as an alternative to banking on customer customer reviews posted on their website, because they might be posted by unreliable sources such as good friends, loved ones, company employees etc.
Once you are enthusiastic about the company's service guarantee and references, we advise digging a little deeper into the variety of communication you may expect from the company. Are you planning to get a pre-emptive call one or more times a month? When you call, will you receive a computerized message, or do they have live customer service network? What about their staff - can they understand english? There are bound to be some flaws concerning the service you expect and what you actually receive. Any issues can be quickly corrected with a simple telephone call or word with the cleaning company provided that the staff are going to listen and understand fully your concerns.
These are just a few things you should consider when selecting a professional cleaning service. Take the time up front to pick the best cleaner in your area and save yourself the headache of having to find another one months later.