Choose your carpet cleaner with a good reputation. That sounds obvious, but many people simply choose a name out of a phone book and then hope for the best. It's better to try to check them out first. Many carpet cleaners may have testimonials on their site. And, of course, that's a good sign. But even if they have testimonials, you know that they would never put up comments from customers who had a bad experience with them. And so in that case, you may want to go to an independent third party review site such as Yelp. Or search the internet for local West Palm Beach reviews such as from the Palm Beach Post.
Make sure that the company has competent workers. They may have the latest and the greatest equipment, but without good workers, you aren't going to get the most for your money. While it might seem impossible for you to judge the quality of their workers beforehand, there is something you can look for that will help you in this department. It's called a Cleaning and Restoration Certification (IICRC). If they have one, they will probably list it on their website. Some don't list it on their site, however. If they don't have one, you can ask them if they have one. They may have not thought to put it on their site because it isn't something that a lot of people know about.
Be careful about choosing a cleaner based on price alone. Carpet cleaning in West Palm Beach is like anything else. You often get what you pay for. Or, as with other businesses, they may lure you in with a low price, but then suddenly you find that there are extra charges popping up on your bill from every direction.
If their price is low, it may just be a good deal. But don't let that low price blind you to potential dangers behind it.
Look for a guarantee. If a cleaner is worth his/her salt, there they should provide a guarantee. Although guarantees are often money-back guarantees, some may offer a guarantee of satisfaction, meaning they will continue to work on your carpets until you are happy with the result.
Now, that being said, you also need to be realistic. If you carpet is old or in bad shape, there may be little that any cleaner could do to restore it to something resembling new.
Try to arrange a free inspection. Many West Palm Beach carpet cleaners will give you a free inspection and estimate in the hopes of getting the job. When you think you've found a good one, then take them up on this offer. You will then be able to get a better read on your cleaner after you've talked to him/her face-to-face. If you don't see a free inspection/estimate offered on their website, ask about one. It is a standard practice in the industry and won't sound like an out-of-place request at all.