In companies that are dependent on IT for most of their works, a server works as the focal point in the infrastructure. The server comprises of a hardware system to serve the needs of other computers on the network. With the help of server support services, uninterrupted business operation can be guaranteed. These services comprises of installation, management, regular backups and other server-related problems.Server installation- The server support services begin with the installation of a server that suits the business requirements. The selection of a unique server is an important but difficult task. A professional service provider can help you select the server that suits your organisational needs. Some of the factors to be considered before the selection include the size of the company, role of the server, requirement of the hardware, power supply, type of licensing, backup solution and business growth.
Server maintenance and repair- Efficient server support services also involve the maintenance of the server in order to prevent replacement costs and reduce operating charges and the capital costs of infrastructure.
Active Directory is a database that keeps a track of all the user accounts and passwords of an organisation that are aligned with Microsoft Windows Server 2003 and Microsoft Windows 2000 Server. It has been created to work as a central location for network administration and security. The Active Directory ensures reliable working environment for the end-users in small and medium size organisations, by offering the highest level of performance and increased work efficiency.
Some of the benefits of Active Directory are discussed below:
• Enhances employee productivity.
• Reduces burden on information technology administration.
• Improves security of data.
• Enhances fault tolerance to minimize downtime.
• Supports the Active-Directory-enabled applications.
Managed services refer to the outsourcing of specific IT operations to a service provider to monitor, manage and resolve problems for selected IT systems and functions for the company. These services are handled by a managed services provider, who takes up the responsibility for providing a defined set of services to their clients. The managed service providers offer services such as alerts, security, patch management, data backup and recovery for different client devices. The fee of their services is based on a subscription basis.
A managed service provider helps you in reducing your down time by preventing incidents from occurring on your network. Managed services are different from other outsourcing situations, where you surrender complete control of your IT assents. In managed services, you decide what you want the service provider to take care of, retaining full visibility into the process and management of your systems.
There are a number of services offered by the managed services provider in areas such as storage management, desktop management, help desk services, server hardware services etc.All these IT support services, i.e. server support, active directory and managed services providers are essential for IT-dependent companies and must be selected wisely.