Why choose an external IT Support company?

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Having a reliable IT system within the workplace is essential, which is why searching for a reliable IT company is an important process. But whilst in search for IT support, you may ask yourself, why should I choose an external company as opposed to having my own in-house IT support team?

Hiring an external IT support company is extremely cost-effective when compared to the price of having an internal IT professional. You pay for an external team whenever you need them, whereas an in-house IT professional/team need will be on an annual salary (normally starting from £18,000, depending on the experience and qualifications of that individual).

Having an internal IT professional can be difficult to manage, due to sorting out holiday cover and various other employee requirements.The knowledge of an internal IT professional/team may be limited, whereas external IT Support teams are guaranteed to have extensive IT skills and expertise. You may find that external IT support teams are constantly trained and updated, which in turn, helps them to develop their current skills and experience. External IT Support teams are also professionally certified, giving you the peace of mind that they are there to get the job done, and properly! That's why you'll be happy to know that Solex Systems are an accredited Microsoft Silver Partner and a Microsoft Small Business Specialist.

Having an external IT Support team also means that you won't have to worry about supplying your IT Support team with constant training and certifications.The majority of external IT Support companies will have sufficient experience with working with businesses that are similar to yours, meaning they'll have the ability to recommend a service that suits you and your company the best.

If you're searching for an external IT Support company then look no further – At Solex Systems, we seek ways to improve efficiency and working practices for our customers, alongside delivering ‘best in class' technical solutions and support. If you're looking for technical support, school IT support/supplies, network support or any other type of IT support, please don't hesitate to give us a call.
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