How to Unlock a Storm for Cricket

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    Calling Customer Service for a Code

    • 1). Call the customer service number for your particular service provider. This information is usually listed on the service provider's website.

    • 2). Request an unlock code from the customer service representative.

    • 3). Use the keypad on your BlackBerry Storm to enter the code as if you were dialing a number. Press "Send" when finished and the phone will unlock.

    • 4). Slide the battery cover off the rear of the Storm and remove the battery. The SIM card will now be visible in the battery compartment.

    • 5). Remove the SIM card and replace it with one compatible with Cricket.

    Buying a Code Online

    • 1). Open your Internet browser and navigate to a site that offers unlock codes for cellphones.

    • 2). Enter the make and model of your phone in the appropriate fields. In this instance you will enter "BlackBerry Storm."

    • 3). Enter your email and payment information in the required fields.

    • 4). Confirm the purchase and the site will generate the code. The code will be sent to the email address provided.

    • 5). Open your email account and retrieve the code.

    • 6). Use the keypad on your BlackBerry Storm to enter the code. Press "Send" when finished and the phone will unlock.

    • 7). Slide the battery cover off the rear of the unit and remove the battery. The SIM card will now be visible in the battery compartment.

    • 8). Remove the old SIM card and replace it with one compatible with Cricket.

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