Alternative modes of Dell Customer service
Those who seek for alternative modes of support can consider availing help from any of the below given modes of support:
Support services of on-call tech support representatives
Technical aid from some local tech expert
Assistance from someone well-known who may have faced similar issue in the past
Online web pages that include detailed information about dealing with a particular kind of issue
Common PC Issues that could hamper ones efficiency
Issues related to existing drivers of the computer
Some issue with a vital kind of software
Unable to connect to the internet
Some USB device not working properly with the computer
Problems related to a particular directory file
Slow performance issues
Unable to connect with some other device
Security software-related problem
Issue in accessing a particular file or its location
Some other PC-related issue
Many times people may not be able to figure out whether the problem is actually related to the software of the PC or if it is because of some of its hardware portion. In such a case one can always seek for some professional advice and have the representative of his chosen source figure that out instead for him.
Identifying the right source of support
The most commonly used mode of support for such issues is independent Dell Customer Service over the phone. Because phone support representatives offer quality assistive services at nominal prices instantly while letting the user maintain the privacy of his home, they are usually the ones that people usually vouch for. On the other hand, the services of a local technician are preferred by those who do not believe on someone they cannot see and wish to see a resolution in front of their eyes. Local technicians aid can also be sought for all kinds of hardware issues, which is something that phone support technicians cannot deliver.
Availing Free Online Assistance
Those who seek for some free assistance will only have to live with online support mode, since no independent firm would generally offer its Dell Customer service for free. But these modes too can prove to be a lot more helpful than one can expect them to be. For instance, there are many blogs that are written by users who may have faced similar issues in the past. By reading through their blogs one can ascertain what resolution path he should follow to get his issue resolved. One can also avail benefit of forum web pages, wherein he can post his issue and could expect a certain resolution for it from some experienced user or technician without needing to wait for long.